Privacy and data

MMO Nexus is operated by MMOPro Ltd. Contact [email protected] with questions about information held by the marketplace. Include the relevant wallet address or order reference, without sending private keys or seed phrases.

Your wallet address and the profile, offer, review and seller-reply details you publish can be viewed by others. Uploaded listing covers and profile images are public.

Transactions and supported order accounts are recorded on Solana. Blockchain records can be read outside this website. Removing content from the marketplace does not erase a blockchain transaction.

The service stores conversation participants, message content and timestamps to provide your inbox. Messages are shown to the conversation's participants and are not end-to-end encrypted.

When direct-message contact controls are enabled, the service also stores which wallets you have blocked. That preference applies across devices. Blocking stops new direct messages between those wallets; existing history and order conversations remain available to their participants.

When message requests are enabled, new contacts can send one introduction for the recipient to review. The service stores the request and the recipient's accept or decline decision. Declining stops further direct messages; it does not delete the introduction or conversation history. Existing conversations and order chats remain available.

When unread sync is enabled, the service stores your wallet's read position in each conversation so your unread markers can sync across approved sessions. That position is private to your wallet and is not shown to the other participant as a read receipt. Existing browser-only markers are not automatically uploaded.

The service also stores submitted delivery evidence, dispute details and conduct reports. Their access controls differ from public listings: order evidence requires the relevant order approval or an authorized administrative action, and the reports inbox is restricted to administrators.

Shared dispute review records contain the responsible administrator wallet, review stages, timestamps and notes. Only the relevant buyer, seller and authorized administrator can load them with a wallet approval. Both parties can read a shared case note; it is not an internal support note. These records stay on the service rather than in browser drafts and follow the same retention as order evidence.

Do not include unrelated personal information, wallet secrets or passwords in messages, reports or evidence.

Email alerts are available only when the service is configured. Signup requires a wallet message approval for the exact email address and a separate confirmation through that email. Opening a verification link alone does not enable alerts.

If you opt in, the service stores your email encrypted at rest, linked to your wallet and this marketplace network. The configured email provider receives your address and the verification or order alert text. Order alerts contain an order reference and a marketplace link; they do not include delivery evidence or chat messages.

You can stop emails from your account or through the stop link in a message. Disabling removes the stored email and cancels queued messages; an email already accepted by the provider cannot be recalled. Unconfirmed signups expire after 30 minutes and are removed during worker cleanup. Technical delivery identifiers and approval records may remain for duplicate prevention and abuse limits. Provider records follow that provider's retention policy.

Email alerts can be delayed or missed. They do not pause escrow, confirm delivery, open a dispute or move funds. Check your orders directly when a trade needs attention.

Offer drafts, saved offers, recently viewed offers, comparison choices, blocking preferences, notification history and transaction recovery receipts use browser storage. These records do not automatically sync to another device.

Clearing site data can remove these local records, including a receipt needed to recover a pending transaction. Save the transaction signature and check your wallet activity before clearing data during a trade. Clearing browser data does not delete service-held records or blockchain history.

Connecting a wallet involves your wallet provider. Reading balances and order state sends requests to the configured Solana RPC service. Images linked from another website can send a request to that host when loaded.

Some upload paths use Cloudinary for image hosting and, when configured, Hugging Face for automated image checks. The file involved is sent to the provider used by that upload path. These services process their own requests under their own terms.

The devnet faucet records wallet and network-address information for claim limits. Hosting and network services can also receive the connection information needed to handle a request.

The current service does not automatically expire stored messages, listings, reviews, reports or order evidence after a fixed number of days. Those records remain stored unless removed by the operator. A messaging session's expiry locks access; it does not delete the conversation.

To ask about access, correction or removal of service-held information, email [email protected]. Describe the information concerned so the request can be assessed. We may need to verify control of the relevant wallet. Blockchain records cannot be removed through this process.